This privacy policy explains how Duel casino's independent information portal, duel-casino.uk, handles the data of people who visit and use this site. It does not cover the operator's own player accounts, deposits or gameplay records — those sit entirely outside our reach, and are governed by the operator's own privacy terms rather than ours. What follows concerns only the data this portal itself collects.
Who is responsible for your data
duel-casino.uk acts as the data controller for the personal data processed through this site. Any question about how we handle your information, or a request to exercise a right under data protection law, can be sent to [email protected]. We are not the operator of the Duel casino product, and we hold no player-account data of any kind.
What reaches us
We collect two broad categories of information. The first is technical: your IP address, browser type, device information and the pages you view, gathered automatically as you browse. The second is anything you volunteer directly — most commonly, a name and email address submitted through our contact form. We do not ask for payment details, identity documents or account credentials, and you should never send them to us.
- Device and browser information, collected automatically
- Pages visited and time spent on the site, for analytics
- Name and email address, only if you contact us
- Cookie identifiers, described in our separate cookie policy
Who else sees it
We share data with a small number of third parties who help run this site: analytics providers who help us understand which content is useful, hosting providers who keep the site online, and — where consent is given — advertising partners. We do not sell personal data to anyone, and we never pass a contact-form submission to the operator whose product we write about.
Your UK GDPR rights
As a UK-based reader, you hold a set of rights over your own data under the UK GDPR and the Data Protection Act 2018: access to what we hold, correction of anything inaccurate, erasure, restriction of processing, portability, objection, and the right to withdraw consent at any time where consent is the basis for processing. To use any of these, write to [email protected] and we will respond within a reasonable timeframe. If you remain unsatisfied with how we've handled a request, you can complain to the Information Commissioner's Office (ICO), the UK's independent supervisory authority.
How long we keep it
Technical and analytics data is retained only as long as it remains useful for understanding site performance, after which it is deleted or anonymised. Contact-form correspondence is kept only for as long as needed to resolve the query and to have a record should the same reader write again.
Children and this site
This site, and the product it writes about, is intended for adults aged 18+ only. We do not knowingly collect data from anyone under that age. If a device you're responsible for is shared with a minor, parental-control software such as Net Nanny or Qustodio can help keep gambling content out of reach.
Changes to this policy
We may update this policy from time to time as our data practices or the law changes. Any material change will be reflected here with a new effective date, so it's worth checking back occasionally rather than assuming nothing has moved.
This policy was last reviewed in 2026. For anything not covered above, contact us at [email protected].
Access to this site is restricted to persons aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential support is available at BeGambleAware.org.